Our History
The legacy of Tom Darter and the Jet Spirit
A Foundation Built on Reltationships
"It was never about just selling a part. It was about solving a problem for a friend." - Tom Darter
In 1980, Tom Darter didn't just start a company; he started a revolution in customer service. From the humble beginnings of a home-based operation, Tom built Jet Specialty on a simple, powerful principle: put relationships first. In an industry often focused on transactions, Tom focused on people. He knew that trust wasn't built on a purchase order, but over a handshake, a shared cup of coffee, and a genuine desire to see his customers succeed.
​
He loaded his own truck, made deliveries personally, and answered the phone at all hours. This "Whatever It Takes" attitude wasn't a marketing slogan; it was his personal commitment. He believed that if a customer had a problem, it was his problem too. This ethos became the DNA of Jet Specialty, attracting employees who shared his passion for service and creating a "Family Spirit" that persists to this day.